Our Passion
We are passionate about opinion analysis. With our expertise and proprietary tools, we help our clients identify unmet needs, understand consumer behaviors and emotions, and anticipate and prevent customer churn and other issues.
The Approach
Our forward-looking approach aims to transform customer aspirations and motivations into growth levers with the aim of helping you better understand them, engage them, solve problems and strengthen your brand.
Great companies know that great products are necessary but not sufficient. In today’s world, you need to deliver thrills and an exceptional customer experience. Our approach to collecting customer insights is inseparable from business strategy. We integrate research into strategic decisions and focus on the data that is relevant to each mission.
We conduct quantitative and qualitative research that allows us to reveal essential insights into customer behaviors and distill them into actionable recommendations and imperatives.
Our reports
We produce insights and foresight reports that often result in new perspectives and knowledge about your customers, your brand and your competitors.
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Identification of unmet consumer needs.
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Classification of your customers’ motivations and aspirations.
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Assessment of customer expectations.
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Assessment of consumer attitudes towards products and services.
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NPS, SWOT
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Positioning of Brand Love by customers.
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Customer Passion Benchmarks.
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Ranking of priorities to be implemented
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Quick Wins Recommendations.
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Topic recommendations for Branded Content.
